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Privacy Policy

Confidentiality and Data Protection

For the effects of the provisions of the GDPR of 27 April 2016, BASQUETOUR TURISMOAREN EUSKAL AGENTZIA AGENCIA VASCA DE TURISMO S.A. informs the User of the existence of an automated processing of personal data created by and for BASQUETOUR TURISMOAREN EUSKAL AGENTZIA AGENCIA VASCA DE TURISMO S.A. and under its responsibility, in order to carry out the maintenance and management of the relationship with the User, as well as information activities. When these general terms and conditions are accepted, BASQUETOUR TURISMOAREN EUSKAL AGENTZIA AGENCIA VASCA DE TURISMO S.A. will need to collect from the User the data essential for providing its services.

Registration of files and forms

Completing the registration form is required to access and use certain services offered on the web. Failure to provide the personal data requested or not to accept this data protection policy represents the impossibility of subscribing, registering or taking part in any of the promotions in which personal data is requested.

For the purposes of the provisions in the GDPR of 27 April 2016, we inform you that the personal data obtained as a result of your registration as a user, will be incorporated to a file owned by BASQUETOUR TURISMOAREN EUSKAL AGENTZIA AGENCIA VASCA DE TURISMO S.A. with Tax ID No. A95444501 and address at ALAMEDA URQUIJO, 36 - ED PZA. BIZKAIA, PLANTA 5 , BILBAO, 48011, BIZKAIA, having implemented the security measures established in Royal Decree 1720/2007, of 11 June.

Accuracy and veracity of the data provided

The User is solely responsible for the veracity and accuracy of the data included, exonerating BASQUETOUR TURISMOAREN EUSKAL AGENTZIA AGENCIA VASCA DE TURISMO S.A. from any liability in this respect. Users guarantee and are responsible for, in any case, the accuracy, validity and authenticity of the personal data provided, and undertake to keep it properly updated. The user agrees to provide complete and accurate information in the registration or subion form. BASQUETOUR TURISMOAREN EUSKAL AGENTZIA AGENCIA VASCA DE TURISMO S.A. is not responsible for the veracity of the information not prepared by the company itself and for that indicated by another source, and therefore assumes no responsibility whatsoever regarding hypothetical damages that may arise from the use of such information. BASQUETOUR TURISMOAREN EUSKAL AGENTZIA AGENCIA VASCA DE TURISMO S.A. reserves the right to update, modify or eliminate the information contained on its web pages and may even limit or not allow access to this information. BASQUETOUR TURISMOAREN EUSKAL AGENTZIA AGENCIA VASCA DE TURISMO S.A. is exonerated from any responsibility for any damage or harm that might be suffered by the User as a result of errors, defects or omissions, in the information provided by BASQUETOUR TURISMOAREN EUSKAL AGENTZIA AGENCIA VASCA DE TURISMO S.A. as long as it comes from sources unrelated to BASQUETOUR TURISMOAREN EUSKAL AGENTZIA AGENCIA VASCA DE TURISMO S.A.

Purposes

The purposes of BASQUETOUR TURISMOAREN EUSKAL AGENTZIA AGENCIA VASCA DE TURISMO SA are the maintenance and management of the relationship with the User, as well as information activities.

Minors

In the event that some of our services are geared specifically to minors, BASQUETOUR TURISMOAREN EUSKAL AGENTZIA AGENCIA VASCA DE TURISMO S.A. will request the authorisation of the parents or guardians for the collection of the personal data, or, as the case may be, for the automated processing of the data.

Transfer of data to third parties

BASQUETOUR TURISMOAREN EUSKAL AGENTZIA AGENCIA VASCA DE TURISMO S.A. will not transfer data of users to third parties.

Exercise of rights of access, rectification, cancellation and opposition

You can address your communications and exercise your rights of access, rectification, deletion, limitation, portability and opposition to Internet address www.basquetour.eus or by ordinary mail addressed to BASQUETOUR TURISMOAREN EUSKAL AGENTZIA AGENCIA VASCA DE TURISMO SA, Ref. GDPR, in ALAMEDA URQUIJO, 36 - ED PZA. BIZKAIA, PLANTA 5, BILBAO, 48011, BIZKAIA. To exercise such rights it is necessary for you to prove your identity to BASQUETOUR TURISMOAREN EUSKAL AGENTZIA AGENCIA VASCA DE TURISMO S.A. sending a photocopy of your National Identity Document or any other means valid in law. However, modification or correction of your registration data can be made on the Site identifying yourself, in advance, with your username and password.

Safety Measures

BASQUETOUR TURISMOAREN EUSKAL AGENTZIA AGENCIA VASCA DE TURISMO S.A. has adopted the legally required Personal Data protection security levels, and seeks to install other additional technical means and measures at its disposal to prevent loss, misuse, alteration, unauthorised access and theft of the Personal Data provided to BASQUETOUR TURISMOAREN EUSKAL AGENTZIA AGENCIA VASCA DE TURISMO S.A. It shall not be liable for any damages that may arise from interference, omissions, interruptions, computer viruses, telephone breakdowns or disconnections in the operation of this electronic system, caused by reasons beyond the control of BASQUETOUR TURISMOAREN EUSKAL AGENTZIA AGENCIA VASCA DE TURISMO S.A.; of delays or blockages in the use of this electronic system caused by deficiencies or overloads of telephone lines or overloads in the Data Centre, in the Internet system or in other electronic systems, as well as damages that may be caused by third parties through illegitimate intromissions outside the control of BASQUETOUR TURISMOAREN EUSKAL AGENTZIA AGENCIA VASCA DE TURISMO S.A. However, the User must be aware that security measures on the Internet are not impregnable.

Acceptance and Consent

The user declares having been informed of the terms on personal data protection, accepting and consenting to the automated processing of it by BASQUETOUR TURISMOAREN EUSKAL AGENTZIA AGENCIA VASCA DE TURISMO S.A., and in the manner and for the purposes indicated in this Protection of Personal Data Policy. Certain services provided in the Portal may contain particular conditions with specific provisions on Personal Data Protection.

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